Terms & Conditions

Photo Licensing Agreement

BEHIND THE LENS MEDIA PRODUCTIONS, LLC/Carl Stamey ( PHOTOGRAPHER ) retains the copyright for all digital images created in the course of doing business. The commissioning real estate broker/agent ( CLIENT ) is granted a license to use property images, for which they have paid, for the promotion of that property in any media while CLIENT manages the listing. License expires once property has Sold, Expired or is Withdrawn. Images must not be edited/altered by anyone other than PHOTOGRAPHER with the exception of minor cropping, resizing, and/or addition of text for social media only.

CLIENT may NOT give, license or sell images to anyone. This includes the property owner, other broker/agent/Realtors, builder, architect, stager or any other vendor. Disregarding these terms will result in copyright infringement/violation ( Digital Millennium Copyright Act of 1998, 17 U.S.C. §512(c) ) and may result in legal action. PHOTOGRAPHER recognizes that CLIENT does not control how images are shared by REIN MLS and syndicated to other property listing sites (Zillow, Trulia, et al.) and CLIENT is not liable for such use beyond license expiration.

PHOTOGRAPHER may re-license real estate videos for commercial use by developers, builders, designers, vendors, or other parties. This will be executed with a separate agreement between PHOTOGRAPHER and licensee.

Cancellation & Rescheduling Policy:

To reserve your appointment date and time, a non-refundable deposit equal to 25% of the total booking cost is required for all photography and videography services. This deposit will be applied toward the total balance of your booking.

I understand that schedules can change, and I will do my best to accommodate rescheduling requests whenever possible.

• Rescheduling an appointment will not incur any additional fees.

• The 25% deposit is non-refundable and will serve as the cancellation fee for any appointment canceled more than 48 hours before the scheduled appointment time.

• Cancellations made within 48 hours of the scheduled appointment time will incur a cancellation fee equal to 50% of the total booking cost. Since the 25% deposit has already been paid, the remaining 25% balance of the cancellation fee will still be due.

• If a shoot must be canceled due to weather conditions and both parties are unable to agree on a reasonable reschedule date, all cancellation fees will be waived and the deposit will be refunded.

• If a shoot must be canceled due to a reschedule date not being available, all cancellation fees will be waived and the deposit will be refunded if canceled more than 5 days in advance.

I encourage clients to reschedule whenever possible to avoid additional cancellation fees and ensure I can continue providing the highest level of service.

Weather- Weather related cancellations are subject to the terms above. Some weather conditions can adversely affect exterior home photo quality or prevent safe drone flight (drone photography is an add-on service). In the event of unfavorable weather, the interior photos will be photographed as planned. Alternate arrangements will be made for exterior or aerial re-shoot and additional fees may apply unless fully rescheduled prior to the original date of the shoot..

Property Condition- Photoshoot prep guidelines are available here.

CLIENT will ensure that the listing is clean and ready for photography at time of service. PHOTOGRAPHER is not responsible for cleaning, dusting, changing lightbulbs or moving of furniture but may adjust window coverings, move small items or turn on/off lights as necessary. CLIENT shall ensure that there are no hazards to the photographer's safety and that pets are confined out of view. PHOTOGRAPHER will not retouch images to disguise known defects and/or physical structures such as wall/floor blemishes, driveway cracks, power lines, etc.

Final images are backed up by BEHIND THE LENS MEDIA PRODUCTIONS, LLC and are available to be re-delivered until 90-days from date of delivery. Photos may no longer be available beyond that time frame. It is recommended that Client makes a local backup of the images to use for the duration of the listing. Once Client’s contract with the homeowner has ended (property is sold or picked up by another agent), the license expires so Client should delete their backup at that time.

Video Licensing Agreement

Behind the Lens Media Productions, LLC/Carl Stamey ( VIDEOGRAPHER ) retains the copyright for all digital video created in the course of doing business. The commissioning real estate broker/agent ( CLIENT ) is granted a license to use property video, for which they have paid, for the promotion of that property in any media while CLIENT manages the listing. License expires once property has Sold, Expired or is Withdrawn. Videos must not be edited/altered by anyone other than VIDEOGRAPHER with the exception of minor cropping, resizing, and/or addition of text for social media only.

CLIENT may NOT give, license or sell videos to anyone. This includes the property owner, other broker/agent/Realtors, builder, architect, stager or any other vendor. Disregarding these terms will result in copyright infringement/violation ( Digital Millennium Copyright Act of 1998, 17 U.S.C. §512(c) ) and may result in legal action. VIDEOGRAPHER recognizes that CLIENT does not control how videos are shared by REIN MLS and syndicated to other property listing sites (Zillow, Trulia, et al.) and CLIENT is not liable for such use beyond license expiration.

VIDEOGRAPHER may re-license real estate videos for commercial use by developers, builders, designers, vendors, or other parties. This will be executed with a separate agreement between VIDEOGRAPHER and licensee.